Terms & Conditions

Terms & Conditions for The One Loop

Welcome to The One Loop. These Terms & Conditions govern your access to and use of our website, https://theoneloop.in, and the purchase of our chocolate and confectionery products. By accessing or using our website, you agree to comply with these Terms & Conditions.

1. Acceptance of Terms

By browsing, registering, or placing an order on our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions and all applicable laws.

2. Eligibility

You must be at least 18 years of age or have the permission of a parent or legal guardian to use this website and purchase products.

3. Products

We strive to display accurate product descriptions, images, pricing, and availability. However, slight variations in colour, packaging, weight, or appearance may occur due to manufacturing updates, lighting conditions, or display settings.

All products are subject to availability.

4. Pricing

All prices displayed on the website are in Indian Rupees (INR) and are subject to change without prior notice.

Applicable taxes and shipping charges, if any, will be calculated during checkout.

5. Orders

Once an order is placed, you will receive an order confirmation.

We reserve the right to refuse, cancel, or limit any order if:

• Product availability changes.
• Incorrect pricing or product information is displayed.
• Fraudulent or suspicious activity is detected.
• Payment cannot be successfully processed.

6. Payments

All payments are processed through secure and trusted payment gateways.

We do not store your debit card, credit card, banking credentials, or UPI PIN on our servers.

7. Shipping & Delivery

Estimated delivery times are provided for convenience and may vary depending on your location, courier services, weather conditions, or other circumstances beyond our control.

The One Loop is not responsible for delays caused by third-party logistics providers.

8. Returns & Refunds

Our Refund & Returns Policy forms an integral part of these Terms & Conditions.

As our products are food items, returns are generally not accepted unless the product is damaged, defective, or incorrectly delivered.

9. User Responsibilities

You agree to:

• Provide accurate information while placing orders.
• Maintain the confidentiality of your account information.
• Use the website only for lawful purposes.
• Not misuse or attempt to interfere with the website’s functionality.
• Not upload malicious software or harmful content.

10. Intellectual Property

All content on this website, including logos, product images, graphics, designs, text, icons, and other materials, is the property of The One Loop or its respective owners and is protected under applicable intellectual property laws.

Unauthorized copying, reproduction, distribution, or commercial use of any website content is strictly prohibited.

11. Limitation of Liability

The One Loop shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products, to the maximum extent permitted by law.

12. Product Availability

We reserve the right to discontinue or modify any product, packaging, pricing, or promotional offer without prior notice.

13. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how your personal information is collected, used, and protected.

14. Third-Party Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the content, privacy practices, or services offered by those external websites.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of the use of this website shall be subject to the exclusive jurisdiction of the competent courts in Sahibzada Ajit Singh Nagar (Mohali), Punjab.

16. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

The latest version will always be available on this page along with the updated effective date.

17. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.